Kim was patient with us. She presented several options to understand our needs. She was proactive in finding the situation that worked for us, which worked out better than we thought it would. She has been a strong advocate with regard to our interactions with our builder and other parties. She seems genuinely interested in our satisfaction and we appreciate her accessibility and follow through. It has been a pleasure working with her. - Margaret and Jim Doan, Collierville, TN (soon to be Spicewood, TX)